Troubleshooting

 

If GeodesiX isn’t working as it should and the cause isn’t apparent, you can use the supplied troubleshooter to try and identify the problem.

To run it, Start->Programs->GeodesiX->Troubleshooter

It will gather information during 15-20 seconds. When it’s finished, you can examine the diagnostics on each tab.
If it’s all Greek to you, use the Report->Send by email option to send me the details and I’ll try to help.

 Posted by on 2011/04/04 at 14:10

  One Response to “Troubleshooting”

  1. Hi there.

    Geodesix is a really great script, I’ve used it for a couple of years now in my excel sheets. However, our IT guy has updated us to excel 360 and now when I open a sheet, I get an error saying Geodesix has ‘fired an exception’ error.
    I really hope you can help.
    Thanks in advance.

    System Info:
    ===========

    AdditionalVersionIdentifier:
    Start Time: 4/11/2016 9:53:35 AM
    Premium: AddinExpress.XL.2005, Version=7.4.4067.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
    Excel version: Excel.Application.16
    Exceptions:
    ===========

    SetExcelVersion 1: Excel version is not defined. SetExcelVersion.
    Exception time: 4/11/2016 9:53:35 AM
    at AddinExpress.XL.ADXExcelTaskPanesManager.SetExcelVersion()

    ADXExcelTaskPanesManager.DoAddinInitialize: Excel version is not defined. SetExcelVersionFromRegistry.
    Exception time: 4/11/2016 9:53:35 AM
    at AddinExpress.XL.ADXExcelTaskPanesManager.SetExcelVersionFromRegistry()
    at AddinExpress.XL.ADXExcelTaskPanesManager.SetExcelVersion()
    at AddinExpress.XL.ADXExcelTaskPanesManager.DoAddinInitialize(Object sender, EventArgs ea)

    AddinExpress.XL.ADXExcelTaskPanesManager error: Excel version is not defined. SetExcelVersionFromRegistry.
    Exception time: 4/11/2016 9:53:35 AM

    AddinExpress.XL.ADXExcelTaskPanesManager error: Excel version is not defined. SetExcelVersionFromRegistry.
    Error occured in ADXExcelTaskPanesManager.DoAddinInitialize . See ‘Details’ section to get more detailed information about the error.
    Detailed technical information follows:

    Date and Time: 4/11/2016 9:53:35 AM
    Machine Name: HOPPY
    IP Address: fe80::2107:d436:8f5d:e0ee%12
    Current User: HOPPY\Rob

    Application Domain: DefaultDomain
    Assembly Codebase: file:///C:/Users/Rob/AppData/Local/GeodesiX/GeodesiX/AddinExpress.XL.2005.DLL
    Assembly Full Name: AddinExpress.XL.2005, Version=7.4.4067.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
    Assembly Version: 7.4.4067.2005
    Assembly Build Date: 19/02/2011 2:06:50 AM

    Exception Source: AddinExpress.XL.2005
    Exception Type: System.Exception
    Exception Message: Excel version is not defined. SetExcelVersionFromRegistry.
    Exception Target Site: SetExcelVersionFromRegistry

    —- Stack Trace —-
    AddinExpress.XL.ADXExcelTaskPanesManager.SetExcelVersionFromRegistry()
    AddinExpress.XL.2005.DLL: N 0414 (0x19E) IL
    AddinExpress.XL.ADXExcelTaskPanesManager.SetExcelVersion()
    AddinExpress.XL.2005.DLL: N 0359 (0x167) IL
    AddinExpress.XL.ADXExcelTaskPanesManager.DoAddinInitialize(sender As Object, ea As EventArgs)
    AddinExpress.XL.2005.DLL: N 0123 (0x7B) IL

    Log:
    ===========

    4/11/2016 9:53:35 AM 1 — |
    4/11/2016 9:53:35 AM 1 — | AddinExpress.XL.ADXExcelTaskPanesManager error: Excel version is not defined. SetExcelVersionFromRegistry.
    4/11/2016 9:53:35 AM 1 — | Exception time: 4/11/2016 9:53:35 AM
    4/11/2016 9:53:35 AM 1 — |
    4/11/2016 9:53:35 AM 1 –ADXExceptionManager.DoError
    4/11/2016 9:53:35 AM 1 –*!* ProcessError ADXExcelTaskPanesManager.DoAddinInitialize
    4/11/2016 9:53:35 AM 1 — |
    4/11/2016 9:53:35 AM 1 — | ADXExcelTaskPanesManager.DoAddinInitialize: Excel version is not defined. SetExcelVersionFromRegistry.
    4/11/2016 9:53:35 AM 1 — | Exception time: 4/11/2016 9:53:35 AM
    4/11/2016 9:53:35 AM 1 — |
    4/11/2016 9:53:35 AM 1 ADXXXlExceptionManager.InternalProcessError
    4/11/2016 9:53:35 AM 1 SetExcelVersionFromRegistry
    4/11/2016 9:53:35 AM 1 |
    4/11/2016 9:53:35 AM 1 | SetExcelVersion 1: Excel version is not defined. SetExcelVersion.
    4/11/2016 9:53:35 AM 1 | Exception time: 4/11/2016 9:53:35 AM
    4/11/2016 9:53:35 AM 1 |
    4/11/2016 9:53:35 AM 1 ExcelApplication
    4/11/2016 9:53:35 AM 1 ExcelApplication
    4/11/2016 9:53:35 AM 1 ExcelApplication
    4/11/2016 9:53:35 AM 1 SetExcelVersion
    4/11/2016 9:53:35 AM 1 ExcelApplication
    4/11/2016 9:53:35 AM 1 DoAddinInitialize
    4/11/2016 9:53:35 AM 1 ADXExcelTaskPaneCollectionItem.SetAllowedDropRegions
    4/11/2016 9:53:35 AM 1 SetCallingAssembly
    4/11/2016 9:53:35 AM 1 SetOwner
    4/11/2016 9:53:35 AM 1 –ADXXOlExceptionManager
    4/11/2016 9:53:35 AM 1 InitializeClass

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